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Privacy Policy

Introduction

Jasmyn Care Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the practices described in this policy.

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Who We Are

Jasmyn Care Ltd act as the Data Controller for the personal information we collect. We provide:

  • Healthcare staffing solutions

  • Recruitment services

  • Home support services

  • Companionship services

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Information We Collect

We may collect:

Personal Information

  • Name

  • Address

  • Telephone number

  • Email address

  • Date of birth

  • Emergency contact details

Recruitment Information

  • CVs and employment history

  • Qualifications

  • Training certificates

  • References

  • Right to work documents

  • DBS information

  • Professional registrations

Service User Information

  • Care requirements

  • Support needs

  • Medical information where necessary

  • Risk assessments

  • Care plans

Website Information

  • IP address

  • Browser type

  • Website usage information

  • Cookies

 
How We Use Your Information

We use your information to:

  • Provide care and support services.

  • Recruit and place suitable staff.

  • Respond to enquiries.

  • Deliver our services safely.

  • Meet legal and regulatory obligations.

  • Process applications for employment.

  • Improve our website and services.

  • Communicate with clients, staff and applicants.

 
Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent.

  • Contractual obligations.

  • Legal obligations.

  • Legitimate interests.

  • Vital interests where health or safety is involved.

Special category data, including health information, is processed only where permitted under UK data protection law.

 
Sharing Information

We may share information with:

  • Clients and service users where necessary.

  • Healthcare providers.

  • Local authorities.

  • Recruitment partners.

  • Payroll providers.

  • Professional advisers.

  • Regulatory bodies.

  • Law enforcement agencies where required by law.

We will never sell your personal information.

 
Data Security

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access.

  • Loss.

  • Misuse.

  • Alteration.

  • Disclosure.

Access to information is limited to authorised personnel only.

 
Data Retention

We retain personal information only for as long as necessary to fulfil legal, contractual and regulatory requirements.

Recruitment records, employee records and care records are retained in accordance with applicable legislation and guidance.

 
Your Rights

Under UK GDPR, you have the right to:

  • Access your information.

  • Correct inaccurate information.

  • Request deletion where appropriate.

  • Restrict processing.

  • Object to processing.

  • Data portability.

  • Withdraw consent.

Requests can be made by contacting us.

 
Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can adjust your browser settings to refuse cookies if you prefer.

 
Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

 
Complaints

If you have concerns about how your information is handled, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

 
Contact Us

Jasmyn Care Ltd

Email: info@jasmyncare.co.uk

Telephone: 0203 432 1942

Website: www.jasmyncare.co.uk

If you have any questions about this Privacy Policy, please contact us.

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