CQC announces its returning to reassess care organisations with "Good" ratings
- Jasmyn Care Ltd
- 1 day ago
- 4 min read
Updated: 16 hours ago
The Care Quality Commission (CQC) has launched a targeted inspection framework called the "Returning to good adult social care services" programme.
This programme will apply to care homes, residential care homes, nursing care facilities, supported living services, and homecare providers however not all organisations will be evaluated.
This initiative focuses on evaluating adult social care providers that currently hold an historical "Good" rating to confirm whether that rating remains accurate and to ensure that standards of care are being maintained.
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Which Services Are Eligible for CQC "returning to good adult social care services" Assessments
The CQC will apply a streamlined approach only to services that meet all of the following criteria:
Aged Ratings: The current rating must be at least 6 or 7 years old.
Clean Track Record: The provider must be rated "Good" overall and across all 5 key questions, with no ongoing enforcement activity or data indicators suggesting a potential downgrade.
Leadership & Scope: The service must have a registered manager in place, must not provide care to children, and must not have added a service user band for people with learning disabilities and autism since their last rating.
What the Assessments Focus On
Inspection will prioritise gaining first-hand feedbacks from individuals using the service, their families, staff, leaders, and visiting healthcare professionals experiences over paperwork.
If feedback is positive, then targeted record and document based checks will be carried to back up findings. However, if concerns or signs of outstanding practice are flagged during the planning stage, the CQC will revert to its standard, comprehensive assessment framework.
For more details, providers can read the official CQC Returning to Good Guidance.
What Should Care Home Managers Review?
CQC's updated approach provides a useful opportunity for care homes to look at their current practices. Managers may wish to review:
Staffing:Are staffing arrangements sufficient and appropriate for current resident needs?
Resident experience: What are residents and their families telling you about the care they receive?
Person-centred care: Can your team demonstrate that care reflects individual preferences, choices and needs?
Dignity and independence: Are residents supported to maintain choice, control and independence wherever possible?
Governance: Can you demonstrate that concerns are identified, acted upon and learned from?
Continuous improvement: What have you changed as a result of feedback, incidents, audits or learning?
Contingency planning: What happens when you have unexpected staff absence or a recruitment gap?
Staffing Remains an Important Part of Safe Care
One of the quality statements included within the focused assessment approach is safe and effective staffing.
When it comes to staffing, questions worth asking include:
Do we have enough staffing?
Do our staff have the appropriate skills for the residents we support?
Are staff able to provide person-centred care?
Do our teams understand the individual needs and preferences of residents?
How do we manage unexpected sickness or absence?
Are permanent staff becoming overstretched by repeated additional shifts?
Do we have appropriate contingency arrangements?
How do we ensure temporary staff understand the expectations of our service?
For care homes, these questions are not simply recruitment questions. They form part of maintaining safe, effective and person-centred care. It is an important reminder that workforce planning is closely connected to quality and safety. Having enough staff is important, but so is having staff with the appropriate skills, experience and understanding for the people they support.
How Jasmyn Care Can Support Care Providers
As the CQC places greater emphasis on lived experience, safe staffing, and consistent quality, care providers need reliable, well‑trained teams who can maintain high standards every day — not just during inspections.
This is where Jasmyn Care supports you.
We work with care homes, residential and nursing services, supported living providers and homecare organisations, helping them strengthen their workforce and maintain continuity of care.
✔ Safe and Effective Staffing
We supply temporary and permanent staff who are:
Experienced in adult social care
DBS‑checked and compliance‑ready
Trained in safeguarding, dementia care, person‑centred support, infection control and more
Matched to the needs and preferences of your residents or service users
Our goal is to ensure you have the right people, with the right skills, at the right time.
✔ Support During Staffing Gaps
Unexpected sickness, annual leave, recruitment delays and seasonal pressures can quickly impact quality.
Jasmyn Care provides:
Rapid cover for short‑notice shifts
Medium‑term staffing support during recruitment gaps
Reliable workers who understand the importance of continuity and consistency
This can help reduce pressure on existing teams, support continuity of care and reduce the risks associated with prolonged staffing gaps.
✔ Staff Who Understand Your Service
We ensure our workers are fully briefed before arriving, including:
Your care approach and values
Resident preferences and communication needs
Key risks, routines and expectations
Documentation and reporting requirements
This means temporary staff can integrate smoothly and maintain the same standards as your permanent team.
✔ Strengthening Person‑Centred Care
Because CQC’s updated approach prioritises people’s experiences, we focus on supplying staff who:
Communicate with empathy
Respect dignity, independence and choice
Build positive relationships with residents and families
Support individuals in a way that reflects their preferences and daily routines
Good staffing directly supports good experiences — and good experiences support good ratings.
✔ Supporting Your Governance and Oversight
Our team helps you maintain strong governance by:
Providing staff who understand incident reporting and escalation
Ensuring training is up‑to‑date and evidenced
Offering feedback from placements to support continuous improvement
Working collaboratively with managers to identify risks early
We don’t just fill shifts — we help strengthen your service.
Partner With Jasmyn Care Ltd
Whether you’re preparing for a CQC revisit or simply want to maintain high‑quality, person‑centred care. Jasmyn Care is here to support you with dependable staffing, professional standards and a commitment to excellence.
Contact us today to discuss your requirements!
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